For Immediate Release – December 19, 2016
La Mirada, California – Spinitar
Steve Riley has joined Spinitar as Executive Vice President of Operations focusing on the people and processes that make up the technical resources for Spinitar’s professional service offerings. With over twenty years of commercial audiovisual experience, Steve has a natural ability to articulate technical concepts to non-technical people. Combined with his inherent ability to lead and an intimate understanding of AV integrator operations, Spinitar is confident Steve will impact both the internal and external customer experience.
Listing a CTS-D, CTS-I, LEED Green Associate, RCDD and other industry/manufacturer certifications, Steve Riley has been an InfoComm instructor and an integral part of creating and maintaining AV engineering standards for one of the largest integrators in the US. Having been an active part of both the customer facing side and the more technical side of an integration project, Steve offers experience in everything from install tech to engineer, a project manager to account manager.
“As Spinitar has increased business, and continues to grow, we need leaders who can seize opportunities to improve employee retention and increase customer satisfaction”, explains Jay Rogina, Spinitar Co-Principal. “Having a long standing relationship with Steve, and knowing his passion to see some evolution of service/support models similar to IT models, it made sense to bring him into the Spinitar family.”
Steve believes that “a true test of client loyalty is when the customer treats you like you are part of their team, as opposed to a resource they solicit.” It is his commitment to customer ROI that will enable him to strengthen internal infrastructure to insure success at Spinitar.
Since 1986, Spinitar has been a leading and trusted provider of audiovisual services and technology to business, government, and education customers. Spinitar was recently ranked #26 amongst audio visual firms by Systems Contractors News, and is also a member of Professional Systems Network International, supporting enterprise clients throughout North America.
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For more information on Spinitar and its services, click here: http://www.spinitar.com/about_spinitar.asp