AV Support Services

“a quick response from talented folks who care about you”™~ the Spinitar Service Credo
 

TESTIMONIALS

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National Military Command Center [Pentagon] Operations and Systems Division
The exceptional dedication to the excellence and commitment to this extensive system upgrade, reflects great credit upon your organization…
Douglass W. Donnell, Colonel USAF, Chief
Riverside County Office of Education
I definitely received a quick response. All my questions were answered and I was very satisfied with the service given.
USMC Commander-in-Chief
It is my sincere belief that we occupy the most technologically advanced headquarters in all of DoD.
Bill Gates
[Regarding a Computer Science Building in San Francisco] I can’t get over the use of such a wide variety of technologies to create a learning environment no longer fettered by geography or student location. I’m proud to be part of this marvelous installation
Facilities Management at Johns Hopkins University School of Medicine
We like the Spinitar team's quality and responsiveness. They're just great to work with.
Joint Chiefs of Staff
Your staff responded quickly and professionally to numerous change request and modifications to the original system design. Their efforts and technical expertise were critical to the successful completion of this major system upgrade. Their flexibility, quick response and ‘attention to detail’ warrants special notice and our great appreciation.
Sisters of St. Joseph of Orange
Very satisfied with the existing process for audiovisual service.
Bay East Association of Realtors
The rep that came out was extremely knowledgeable in the products. Even though the problem couldn`t be fixed because of technological limitations he knew how to work around it and taught us how to work with the system and not against it. Amazing audiovisual service.
SCE - Chino Transmission Training Center
Even against our strict deadlines and guidelines, you have been able to accommodate our audiovisual service requests as needed. Thank you!
San Bernardino County HSS PERC
I am pretty satisfied with your audiovisual service! I usually don`t give the highest marks. Although I would give the highest marks to Jason as he goes above and beyond.
City of Santa Monica Public Library
Always very happy with the audiovisual service
USC - Department of Athletics
Spinitar is great for us and our AV service needs...we appreciate everything they do. You guys are the best. Hands down. Plain and simple.
San Francisco Department Of Health
Both the front desk and the in-field personnel are exemplary.
CCUL-Sacramento
AV support and Field service is exceptional!
SCE - Alhambra
Thank you for the positive response to av support problems that come up.
Department of the Navy
Awesome staff! Timely response on all our AV service needs!
Director, Campus Technology Support Solutions (Los Angeles, CA)
I wanted to acknowledge your world-class dedication and commitment, and to thank you from the bottom of my heart. Talk about going above and beyond the call of duty - the technical leadership and initiative that you exercised and the time you spent to provide us with this level service and support was exceptional!
San Francisco Department Of Health
Both the front desk and the in-field personnel for AV services are exemplary
Bay East Association of Realtors
The av support rep that came out was extremely knowledgeable in the products. Even though the problem couldn`t be fixed because of technological limitations he knew how to work around it and taught us how to work with the system and not against it. Amazing service
Sensory Technologies - Marin Software
Great experience and follow-up by the av service tech while on site
Canon Solutions America
I`ve had a great impression of Spinitar based on my experiences with them thus far. Rick and Jodie have been responsive and pleasant to interact with on all our av service issues
One West Bank
great response and performance on AV system support needs!
LACOE – Headquarters
Kudos to all the staff! You guys are great!
California Primary Care Association
I have been very satisfied since going with Spinitar for our AV service
UC Davis - Tahoe Environmental
Rick was amazing! We are very appreciative.
Cal Poly Pomona
Spinitar is the best company ever!!!
Mintz Levin, P.C
We requested Spinitar to represent us at a client local to them.  They were very helpful and fixed the issues at hand.
Genentech
Leon & Team provide excellent customer service.  We have not found any vendor in comparison. Thank you!

Protect your technology investment.


Proper and regular maintenance of your audio, video, and/or communication system is critical. Choosing to invest in AV equipment and unified communications systems was an important decision and investment for your organization. Spinitar wants to help you take action to avoid potential system mishaps that could cause personnel downtime and lost revenue opportunities.

This is why AV service & support agreements are also vital to your audio-video investments if you want to ensure your equipment remains in good working condition, especially when communication is most vital and at the core of your organization. It’s a proven fact that it is much more cost effective to maintain your audio-video equipment on a regular basis than having to repair or replace system components.

But if you’ve invested in customized AV systems or a high-tech audiovisual infrastructure, you can’t rely on just any audiovisual service provider. For expert monitoring and maintenance, you need audiovisual support from only the best in the field. Spinitar is pleased to help its customers build and support the best audiovisual solutions and unified communication systems. Since 1986, we have been providing top-notch system design consulting and audio-visual services to a wide range of clients including businesses, schools, healthcare facilities, hotels, houses of worship, and government agencies in the western region and beyond. We even provide technology planning and support for LEED AV systems.
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Need a repair?
Apart from maintenance services, Spinitar’s AV service professionals can provide emergency audio-visual repair services. Whether you need projector repair, monitor/display repair, or even pro audio system repair services, you can count on Spinitar to provide prompt action to minimize downtime.

Services

Our manufacturer-trained and industry certified team members design, project manage, integrate, and support your audiovisual and communication environments – maximizing space usage, minimizing employee downtime, and guaranteeing uptime.

Wherever you work, we can be there.

Spinitar is a proud member of the Professional Systems Network International (PSNI), a nationwide network of leaders in audiovisual and unified communication integration. This alliance allows us to provide you with audiovisual and unified communication design, integration, installation, and support services across the United States and Canada.

The PSNI affiliate network meets the requirements best suited to support the client’s multi-site, multi-city, and multi-country needs, including:
  • Single-source national coordination, deployment, and project management of pre- and on-site fabricated systems;
  • Embedded personnel, crisis and preventative services;
  • Established partnerships with enablers, architects, consultants, specialty designers, and contract support;
  • Consistent wiring, design, products and software programming at each location;
  • On-site staff professionalism for seamless integration and future service/support needs at each location; and
  • Priority integration and timeline/deadline management to meet client requirements.
*Not all services and skills are resident in all offices throughout North America.

Spinitar and the PSNI affiliates are a group of award-winning independently owned companies providing exceptional value to you and adhering to the highest industry standards.
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Since 1986, Spinitar has been helping its customers build and support the best solutions for their communication needs. We simplify the entire process, delivering the latest technology, design, and exceptional customer service to ensure optimal performance and reliability – anywhere and anytime!


SO, WHY SPINITAR?

QUICK
  • Quick response time capabilities! We can provide world-class service anywhere in the US and into Canada through our multiple offices and professional system integration partnerships.
  • Service enhancing technology allows us to be proactive versus reactive.
  • Our full range of Support Services & Maintenance Programs:

    • AV Staffing Agreements
    • Maintenance and Support Agreements
    • Remote Monitoring Agreements
    • Block Time Agreements
    • Time and Materials
    • Move, Add, Changes (Small Installations)
    • Emergency Response
  • Onsite service calls for ANY AV system or audiovisual equipment need!
TALENTED
  • We have the largest dedicated in-house support team in the western US: Our talented support service professionals are manufacturer-trained and industry-certified to service your audiovisual and communications technology solution.
  • Service Technician Certification Sampling: InfoComm CTS, InfoComm CTS-I, Crestron, AMX, Biamp, ClearOne, Extron, Christie, Samsung, Sharp, Epson, and many more!
CARING
  • We are unique in that there are assigned Service Account Managers and Service Coordinators who are dedicated to doing one thing – living our credo and caring for you!
  • We are a customer-intimate AV technology provider and AV technology integrator.

So again, why Spinitar? Because you will receive a “quick response from talented folks who care about you”™! For more information on Spinitar’s Maintenance Programs or if you are in need of service, please contact us at ServiceDept@spinitar.com or (800) 722-6444.