USC McKay Athletic Facility

LOS ANGELES, CA

SPINITAR SERVICE CREDO

‘A QUICK RESPONSE FROM TALENTED FOLKS WHO CARE ABOUT YOU’™

Proper and regular maintenance of your audio, video, and/or communication systems is critical. Choosing to invest in AV equipment and unified communication systems is an important decision and investment for your organization. Spinitar wants to help you take action to avoid potential systems mishaps that could cause employee downtime and lost revenue opportunities.

QUICK

When audiovisual and communication equipment goes down, productivity can be affected throughout your company, or learning environment. That’s why Spinitar strives to provide quick support anywhere in the US and Canada. Working with our multiple offices and professional system integration partners means less downtime, no matter where you’re located.

TALENTED

Spinitar has the largest dedicated, in-house AV support team in the Western US, and each of our service professionals has been manufacturer-trained and industry-certified. Our talented support staff boast credentials including InfoComm CTS, InfoComm CTS-I, CTS-D, Crestron, AMX, Biamp, ClearOne, Extron, Christie, Samsung, Sharp, Epson and more.

CARING

Perhaps most importantly of all, Spinitar’s support staff truly cares about customer success. In fact, we’re known as a “customer-intimate” provider. Our support and service department is arranged so that Customer Success Managers and Service Coordinators are dedicated to only one thing – living the Spinitar Service Credo, and caring for our customers.

CUSTOMIZABLE SUPPORT SERVICES INCLUDE:
    Maintenance & Support Agreements

    MAINTENANCE & SUPPORT AGREEMENTS

    Proper and regular maintenance of your audio, video, and/or communication system is critical. Choosing to invest in AV equipment and unified communication systems is an important decision.

    This is why AV service & support agreements are also vital to your audiovisual investments if you want to ensure your equipment remains in good working condition, especially when communication is at the core of your organization. It’s a proven fact that it is much more cost effective to maintain your audio-video equipment on a regular basis than having to repair or replace system components.

    AV Staffing Agreements

    AV STAFFING AGREEMENTS

    Spinitar can provide service professionals to work on-site at your location as a cost effective means of managing your audiovisual system. This provides you with immediate, convenient access to our full systems expertise and personnel on a day-to-day or hourly basis.

    Remote Monitoring Agreements

    REMOTE MONITORING AGREEMENTS

    Whether it’s loading and distributing content in a digital signage application, managing your videoconferencing system, or monitoring system integrity, Spinitar can take care of it remotely. Let our professionals notify you of potential problems before they happen.

    Time & Materials

    TIME & MATERIALS

    Pay as you go program where urgency is less critical to your environment/space.

    Move, Add, Changes (Small Installations)

    MOVE, ADD, CHANGES (SMALL INSTALLATIONS)

    Small installations, simple additions, minor change, etc.,

    Emergency Response

    EMERGENCY RESPONSE

    Emergency response time in as little as two hours.

    Manufacturer Software & Licensing Management

    MANUFACTURER SOFTWARE & LICENSING MANAGEMENT

    Spinitar will manage and renew your audiovisual software, licensing and manufacturer extended warranty requirements. Our after project software and licensing management program will allow for seamless usability by having up-to-date technology and certifications.

    WORLDWIDE SUPPORT COVERAGE

    Wherever you work, Spinitar can be there.

    • Single-source project management and deployment of pre/on-site fabricated systems
    • Embedded personnel, crisis and preventative services
    • Partnerships with architects, consultants, specialty designers, and contract support
    • Consistent wiring, design, products and software programming at each location
    • On-site staff professionalism for seamless integration at each location
    • Priority integration and timeline/deadline management to meet client requirements
    • An exclusive global alliance of solution providers capable of meeting your audiovisual communication needs

    RECENT PROJECTS

    Unified Communication Solutions for a Better User Experience
    Our client wanted to improve communication, enhance collaboration, and produce a lobby "wow factor." Explore the details of this exciting AV project.
    Learn how Spinitar helped a global software brand to achieve community and collaboration with unique audiovisual solutions for its brand new offices in Santa Monica, CA.