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Service & Support
Contact Spinitars
Service Department
1.800.722.6444
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Service & Support
Choosing to invest in an audiovisual system for your organization is an important decision. Even more critical is properly and regularly maintaining the system to avoid a potential system mishap that could cause personnel downtime and lost revenue opportunities. It's a proven fact that it is much more cost-effective to maintain your system on a regular basis than having to repair or replace system components. That's why Spinitar is pleased to have the largest dedicated in-house support team in the western region. Our support service professionals are manufacturer-trained and industry-certified to service your audiovisual and communications technology solution.
Spinitar offers a wide variety of services to help support your system.
BENEFITS:
Sampling of Spinitar’s Maintenance Programs Benefits
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Always a live voice |
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One hour telephone response time |
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Unlimited on-site labor visits |
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Prescheduled preventative maintenance visits with documented reports |
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Complete parts repair and/or replacement of system components* |
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24/7 phone support |
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Emergency 24, 6 and 4-hour on-site support |
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Lamp/spare parts discount incentives and recycling program |
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Remote monitoring service |
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Training on system operation and procedures |
*Some exclusions apply
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| Needs Analysis |
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Spinitar's support service teams have service specific consultants that can help you select a custom maintenance program, modification or improvement that best fits your unique needs. |
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| Maintenance Programs |
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Ensure optimum equipment performance and longevity by protecting and maximizing your investment whether it's proactive preventative maintenance or 24/7 emergency support. |
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| Equipment Service |
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We support more than 100 hardware manufacturers and provide in-house depot and on-site system troubleshooting, diagnostics and repairs. Manufacturer-trained and industry-certified technicians troubleshoot, maintain, and facilitate manufacturer warranty repairs on your audiovisual equipment. |
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| On-site Staffing |
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Spinitar's support service teams have service specific consultants that can help you select a custom maintenance program, modification or improvement that best fits your unique needs. |
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| Monitoring Services |
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Whether it's loading and distributing content in a digital signage application, managing your videoconferencing system, or monitoring system integrity, Spinitar can take care of it remotely. Let our professionals notify you of potential problems before they happen. |
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| Equipment Loans & Rental |
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Maintenance program customers have access to loaner units while existing audiovisual equipment is being serviced. In addition, equipment rentals are available to support any business or presentation need. |
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| Training |
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We can help train you on the safest, most effective ways to use your audiovisual system, on-site at your location. We also conduct regular training seminars and classes. |
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